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Absolute Secure Endpoint — Frequently Asked Questions (FAQ)
Q1: How do I reset my password? A: Use the "Forgot Password?" link on the Absolute login page. If this is unsuccessful, contact your organization's Account Administrator. Administrators who are locked out must contact Lenovo Support. Q2: How do I add ...
Absolute Common Questions
Q: The Absolute agent is not appearing on a device in the console. A: The Absolute agent may not appear in the console if the device is unable to communicate with Absolute services. Network configurations, firewall rules, or proxy restrictions can ...
Downloading and Installing the Absolute Agent
To ensure a successful installation of the Absolute agent, you will need an active Absolute account with administrator privileges, and you must have local administrator rights on that device if performing a manual installation. Finally, please verify ...
Getting Started with the Absolute Console
Accessing the Console Open a supported web browser and navigate to the Absolute login portal: https://app.absolute.com. Enter your administrator username and password. Click 'Sign In'. Navigating the Dashboard Upon login, you will be presented with ...