Getting Started with Licensing

Getting Started with Licensing

Available features and functionality depend on the license type associated with the device. Depending on your environment, licenses may include capabilities related to:
  1. Device visibility 
  2. Endpoint security 
  3. Application resilience 
  4. Data risk monitoring 
  5. Endpoint investigation and response 
Notes
Some features may not appear in the console if the required license has not been assigned.

Viewing License Information

To review your current licensing information:
  1. Sign in to the Secure Endpoint Console. 
  2. Go to Configurations & Settings. 
  3. Select Licensing. 
The Licensing page displays information such as:
  1. Total purchased licenses 
  2. Assigned licenses 
  3. Available licenses 
  4. License types and expiration dates 
This information can help administrators monitor usage and plan future deployments.

Assigning Licenses to Devices

Licenses are typically assigned automatically when devices are activated and enrolled in the platform.
Depending on your configuration and available inventory:
  1. Newly activated devices may automatically consume available licenses 
  2. Different device groups may receive different license types 
  3. Some licenses may require manual assignment or reassignment 
If no licenses are available, devices may appear in the console with limited functionality until additional licenses are added.

Upgrading Licenses

If additional functionality is required, administrators can upgrade device licenses when supported by the environment and subscription model.
Common reasons to upgrade licenses include:
  1. Enabling additional security features 
  2. Expanding reporting capabilities 
  3. Activating resilience or data visibility features 
  4. Supporting new operational requirements 
After a license upgrade is applied, newly enabled features may take time to appear in the console.

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